5 PRINCIPLES FOR A GOOD SURVEY

1. FOCUS
The first principle for creating a good survey is FOCUS. Only by having specific objectives ahead of time, can you expect to obtain usable information from a survey. Those objectives drive the questions. In fact, every question should tie back to a specific objective.

2. CONNECTION
The second principle for creating a good survey is CONNECTION. The quality of the information you get from your survey depends how well you connect with your respondents. You can connect with your respondent by learning about those who will be taking your survey, by viewing each question from their perspective and even by talking to some potential respondents ahead of time!

3. RESPECT
The third principle for creating a good survey is RESPECT. Your survey should show respect for your respondent’s time. If you are trying to do too much, it shows and it will turn off your respondent. Make sure that you ask only relevant questions (the powerful features SurveyGizmo has for hiding and skipping questions are great!) and never ask for information you already know.

4. ACTION
The fourth principle for creating a good survey is ACTION. The only reason to do a survey is because you want to take some kind of action. That action usually means making a decision. It may be a decision to change the services you offer, build a park, not build a park or even start a company, but if you can’t touch on some action you don’t need to do a survey.

5. ENGAGEMENT
The fifth principle for creating a good survey is ENGAGEMENT. This principle sums up the other four. If you follow the first four principles the result will be an engaged respondent and that will mean better response rates and better information. You can further engage your respondents by offering to share a summary of your results with them and let them know what was done with the information they provided. That will keep them engaged and ready for your next survey!

TUTORIAL
http://www.surveygizmo.com/tutorials/?title=Creating_a_New_Survey